Refund policy
Returns
If you wish to return an item, you may do so within the period required by applicable consumer protection laws.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging whenever possible.
- Proof of purchase may be required.
Return Shipping Costs
Customers are responsible for all return shipping costs. We do not provide prepaid return labels, and the original shipping cost (if any) is non-refundable.
We recommend using a tracked shipping service when returning items, as we cannot be responsible for returns lost in transit.
Refunds
Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method within a reasonable timeframe in accordance with applicable laws.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and photos of the issue. We will review the case and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping or returns, please contact our customer support team.